We are here to help you. Please find below the different ways you can contact the practice, along with important information about opening times and local services.
Contact us online
The NHS is introducing a new approach to make it easier and safer for patients to contact their GP practice.
For all non-urgent medical appointments and administrative requests, patients are encouraged to use a secure online portal. This helps us manage requests more efficiently and ensures your enquiry is directed to the right team.
Go to our secure online portal
Telephone
Reception: 01354 661922
Reception lines are open Monday to Friday, 8am to 6pm (excluding Bank Holidays and Protected Learning Time afternoons).
When you call, you will be given the following options:
- Option 1 – Urgent Appointments – for pre-bookable non-urgent please use the secure online portal
- Option 2 – Cancel an Appointment
- Option 3 – Prescriptions & Medication Queries (available 9:30a to 1pm and 2pm to 3pm)
- Option 4 – Medical Secretaries (available 9:30am to 1pm)
Address
23 Marylebone Road
March
Cambridgeshire
PE15 8BG
Get directions (opens in Google Maps)
You can plan how to get here on this useful service Traveline.
Patients: For general enquiries, prescription requests and non-urgent appointment requests, please use our secure online portal
You cannot request appointments via any of the email addresses listed below
Secretaries: riverside.info@nhs.net – please note that secretaries aim to respond within 7 working days.
Healthcare professionals – general queries: riverside.reception@nhs.net
Healthcare professionals – prescriptions: prescriptionsriverside@nhs.net
| Day | Opening hours |
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
We are closed on Bank holidays and during Protected Learnings Times.
Bank holiday dates 2025/26
The Practice is closed on Bank Holidays:
- Christmas Day – Thursday 25 December 2025
- Boxing Day – Friday 26 December 2025
- New Years Day – Thursday 1 January 2026
- Good Friday – Friday 3 April 2026
- Easter Monday – Monday 6 April 2026
- Early May Bank Holiday – Monday 4 May 2026
- Spring Bank Holiday – Monday 25 May 2026
- Summer Bank Holiday – Monday 31 August 2026
Further information about Bank Holidays in England and Wales
Protected learning time (PLT) dates
Protected Learning Time Sessions will be held within the practice between 2pm and 6pm. The practice will remain closed during this time. For any patients who require care during the practice closures our answerphone will direct you to call 111.
- Thursday 18 September 2025
- Tuesday 21 October 2025
- Wednesday 19 November 2025
- Thursday 15 January 2026
- Thursday 17 February 2026
- Wednesday 18 March 2026
During these times, please call 111 for urgent advice.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Find urgent and emergency care services
Local minor injury units (MIU’s)
Please note that MIU’s do not treat children under 2 years old.
Doddington Minor Injury Unit
Doddington Community Hospital, Benwick Road, Doddington, PE15 0UG.
Tel: 01354 637078.
Monday to Friday: 8:30am to 6pm (X-ray: 9am to 5:45pm)
Saturday/Sunday: 9am to 5pm (X-ray: 1pm to 4.45pm)
Bank holidays: 9am to 5pm (X-ray: 1pm to 4.45pm)
Ely Minor Injury Unit
Princess of Wales Hospital, Lynn Road, Ely, CB6 1DN.
Tel: 01353 656675.
Monday to Friday: 8:30am to 6pm (X-ray: 9am to 4.45pm)
Saturday/Sunday: 8:30am to 6pm (No X-ray)
Bank holidays: 8:30am to 6pm (No X-ray)
Wisbech Minor Injury Unit
North Cambridgeshire Hospital, The Park, Wisbech, PE13 3AB.
Tel: 01945 468787
Monday to Friday: 8:30 to 6pm (X-ray: 9am to 4.45pm)
Saturday/Sunday: closed
Bank holidays: closed
Urgent and Emergency Care Provision at Peterborough City Hospital
Peterborough City Hospital’s Urgent and Emergency care provision consists of an Emergency Department and Urgent Treatment Centre.
Read more about these provisions and the help you can expect for emergency or minor injuries.
Dental emergencies
If you have a dental emergency:
- Contact your regular dentist: if you have one, as they may offer an emergency appointment.
- Call NHS 111: or visit their website, 111.nhs.uk, for advice and to find a local urgent dental centre.
- Call the urgent dental service directly: on 0300 555 6667 and press option 1.
- Go to A&E: if you experience severe swelling in the mouth or neck that makes it difficult to breathe, swallow, or speak.
Disabled parking, Disabled WC, Induction loop, Step free access, Wheelchair access
Car Parking, Cycle parking, Disabled parking