News

Reception Lead Vacancy at Riverside

Riverside have a new exciting opportunity to join our current  Riverside team If you are looking for a new role, and would like to know more please go to the vacancy page, Indeed or NHS Jobs We look forward to hearing from you

New Patient Charter: “You and Your General Practice”

As of October 1st, 2025, all GP practices in England are required to publish the new patient charter, “You and Your General Practice.” This document, introduced by NHS England, is designed to help you understand what to expect from our practice and how you can work with us to get the best care possible. The charter…

Surgery Training Closure Afternoon 18th September

The Surgery will be closed on Thursday 18th September from 1pm for Staff Training The surgery will re-open as normal on Friday 19th September at 8am If you have any medical emergencies that cannot wait until the surgery re-opens please contact 111 or if its life threatening please contact 999   Thank you

Road Closure up to 4 weeks from 23rd July

*** Anglia Water are starting works down Marylebone Road from Weds 23rd July for 4 weeks *** It is planned that Marylebone Road will be closed however they will maintain access to the car park for patients attending the surgery & Pharmacy With the above going on PLEASE can we ask all patients coming to…

Contact us via the online link

Did you know you use the can contact us online. The CONTACT US link on the front screen. By using this you can request non urgent appointments, request medical certificates, general enquires and even medication queries The link is available during our working hours and on weekends. * How does this work for you –…

Flu / Covid 2025

ROLL UP ROLL UP …. THE SURGERY WILL BE DELIVERING THE FLU & COVID WINTER PROGRAM. PROVISONAL DATE THIS WILL START FROM IS OCTOBER 2025 FROM MID AUGUST WE WILL BE SENDING OUT INVITES FOR THOSE THAT REQUIRE FLU / COVID TO BE BOOKED READY FOR OCTOBER ********PLEASE DO NOT CONTACT RECEPTION UNTILL WE MAKE…

Tips for coping in hot weather

Keep out of the heat if you can. If you have to go outside, stay in the shade especially between 11am and 3pm, wear sunscreen, a hat and light clothes, and avoid exercise or activity that makes you hotter. Cool yourself down. Have cold food and drinks, avoid alcohol, caffeine and hot drinks, and have…

Extended access appointments

We now have appointments available with the nursing team on a Wednesday evening during hours 6:30pm and 8pm Telephone GP calls are available on alternative Saturdays to book These appointments are all available to book via reception.

Safe Surgeries

Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter – reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.

Friends and Family Feedback 2024

Overall, how was your experience of our service? Good Samantha gave good explanation of why we take medication Very good Nurse Ruth was very knowledgeable, approachable and kind. My options were explained clearly and I feel supported. Thanks you Good Every member of staff – kind helpful. Please let phlebotomist have pictures facing patients chair….

Online access to your medical record from 31 October 2023

As your GP practice, we have been asked to provide all patients over the age of 16 with, no later than 31 October 2023, online access to your full GP-held medical record going forward from that date. Obtaining access – how can I see my medical record? You may receive a text message or letter…